Keong Chun Chieh is the founder and CEO of IGL Coatings and a Gen.T honouree of 2025 (Photo: Fady Younis)
Cover Keong Chun Chieh is the founder and CEO of IGL Coatings, a Malaysia-based manufacturing technology firm that develops innovative, sustainable nanotechnology ceramic coatings and surface protection solutions for automotive, marine, industrial and other applications (Photo: Fady Younis)
Keong Chun Chieh is the founder and CEO of IGL Coatings and a Gen.T honouree of 2025 (Photo: Fady Younis)

IGL Coatings founder Keong Chun Chieh reflects on how he transformed a stubborn lab oxidation problem into a global nanotechnology company developing ceramic coatings for automotive and industrial applications

The story of IGL Coatings begins not with a business plan, but with a problem. A recurring layer of oxidation kept forming on the lens of the scientific instrument under my care. Cleaning it was not risky but it was a waste of time. Remove the build-up, spend hours recalibrating, repeat. It was a high-effort, low-value task.

As an engineer, that kind of repetition felt like an insult. My philosophy was simple: if a task steals time with little gain, design it out. So, I developed a surface solution that dramatically slowed the oxidation. It worked, but was rejected in my previous role because it threatened the company’s parts and service revenue. That stung. I took the idea home and tested it on my car. Water sheeted off the windscreen and visibility improved. Unlike anything I had tried, the effect lasted for months.

I listed a few bottles online to recover manufacturing costs. When profits quietly matched my salary, I did what felt both obvious and reckless: I resigned, convinced growth would be quick.

It was not quick.

Selling to Malaysian businesses became a lesson in humility. “Made in Malaysia” was not a compliment. I became the salesperson I never planned to be, knocking on doors, collecting rejection after rejection, sacrificing sleep and family time. Eventually, I accepted that I could not force a market that did not want me—yet. Looking outward, I focused on the export market and promised to return home with proof.

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Keong admits mentors from the Cradle Fund and Proficeo’s Coach and Grow Programme shifted his learning curve
Above Keong previously participated in the startup incubator Cradle Fund and venture builder Proficeo’s ‘Coach and Grow Programme’, and credits the mentors he met there for being a part of his startup growth journey (Photo: IGL Coatings)
Keong admits mentors from the Cradle Fund and Proficeo’s Coach and Grow Programme shifted his learning curve

Lessons in discipline and structure

When IGL Coatings launched a flagship product, it formalised quality, explored new materials and entered tougher industries. But the heart of this story is what each step demanded of me and what changed in me.

I learnt that discipline is decided long before pressure arrives. In the early days, I rushed a formulation and paid dearly with a product recall. That mistake taught me to embrace structure, even when it slowed us down. Now, we document the work, test before we promise and know how to say “no” to protect the reputation we will need later.

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Mentors from the Cradle Fund and Proficeo’s Coach and Grow Programme shifted my learning curve. They taught me to resist growth for its own sake, to spend within our means and to build systems that work when I am not in the room.

IGL Coatings experimented with nano titanium dioxide, diamond powder and graphene. The latter delivered the philosophical approach that now guides our choices: higher performance with a lighter footprint. Extend the life of a surface and you save the owner money and time, while quietly reducing CO₂ emissions. A glossy panel is nice; a longer-lived asset is more meaningful.

The right kind of friction sharpens ideas and delivers clarity through controlled polishing. Too much pressure and you mar the surface; too little and nothing changes

- Keong Chun Chieh -

Navigating crises and mistakes

Then came the years everyone remembers: lockdowns, raw-material shocks, container shortage, tariffs and inflation. Being privately owned gave us flexibility, but no lifeboat. We trimmed expenses, renegotiated, redesigned and inevitably made mistakes.

A non-compliance audit from a United States authority forced us to reassess and rebuild. I did not manage internal politics well and confused the noise with necessary friction. I lost a bright colleague who could have grown into senior leadership. That still stings.

To cope, I have now learnt to protect my own battery. I block out time where my hands are busy and my mind is quiet—doing repairs at home, gardening, or sometimes playing a console game. It is not about productivity; it’s about maintenance. I cannot ask my team to keep showing up if I do not show them what being recovered looks like.

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Moments of proof and moments of stretch

Tatler Asia
When Favelle Favco issued an industrial purchase order for IGL Aegis, Keong believed IGL Coatings had hit a significant milestone
Above A significant milestone for IGL Coatings was securing an order from Favelle Favco, a Malaysian-based manufacturer of high-performance construction cranes, for its ceramic coating product IGL Aegis (Photo: IGL Coatings)
When Favelle Favco issued an industrial purchase order for IGL Aegis, Keong believed IGL Coatings had hit a significant milestone

On a family trip to Japan, I stood in Autobacs—the country’s largest automotive chain—and saw IGL Coatings’ products on the shelf. Seeing something from our small factory in Shah Alam sitting on an aisle in Tokyo didn’t evoke a feeling of triumph, but relief. Retail is unforgiving. If a product does not solve a clearly defined problem, it does not stay.

When we ventured into corrosion protection, and a construction crane manufacturer Favelle Favco issued our first industrial purchase order for IGL Aegis, our long-lasting ceramic coating product, it felt like we had broken a new boundary. We were no longer polishing for gloss; we were protecting for life.

Later, sitting with the head of advanced materials at Petronas, I was asked the question, “What do you want IGL to achieve?” I heard the question beneath it: “What do you stand for on the larger playing field?” I answered plainly: performance with responsibility, usefulness over hype, systems installers can trust.

Discipline is decided long before pressure arrives

- Keong Chun Chieh -

People ask what makes me proudest. IGL Coatings’ products and partnerships matter, but the people are my biggest source of pride. The first year was a honeymoon. By the third, those who stayed had been sharpened by healthy friction. They are more creative, mentally agile and resilient in ways a calm environment does not teach. Some have moved on to multinationals while others stayed to build—and they are the backbone of this company.

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That being said, I do have regrets. I let pride creep in when early success arrived. We launched our first graphene coating a year too late and lost out on market share and the chance to educate the market properly.

I still have questions I can’t answer with certainty. Founder or CEO mode: where do I place the line when resources are finite? Do I push for high output and risk exhaustion, or choose consistent performance to protect the team? How do we scale without losing soul, while always keeping evidence and honesty at the forefront?

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IGL Coatings was selected to join 14 other growth-stage ventures in the 2019 Unreasonable Impact Asia Pacific programme
Above IGL Coatings was selected to join 14 other companies in the 2019 Unreasonable Impact Asia-Pacific programme, a global initiative supporting growth-stage ventures addressing the most pressing social and environmental challenges (Photo: IGL Coatings)
IGL Coatings was selected to join 14 other growth-stage ventures in the 2019 Unreasonable Impact Asia Pacific programme

The value of the right kind of friction

If there is a common thread through these ten years we’ve been around, it is a refusal to treat friction as the enemy. The right kind of friction sharpens ideas and delivers clarity through controlled polishing. Too much pressure and you mar the surface; too little and nothing changes. The work is to feel for the right pressure, adjust the technique and know when to stop.

My journey began with a little oxidation on a lens and a dislike for wasted time. I have arrived at a company that tries to give people some of that time back by protecting what they value for longer.

In the next decade, I want our work to place Malaysia more visibly on the map of advanced materials: better science, cleaner processes, coatings that last and quietly lower the footprint of maintenance.

If we keep our promises small and our proof large, the story will unfold as it is meant to.


Some text has been edited for brevity and clarity.

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